Real User Monitoring
Ensure exceptional user experiences by understanding frontend issues, and correlate them with logs, metrics, and traces - all without exposing any user info to a third-party.
Unified full-stack observability
Bring user experience data into the same platform as metrics, logs, & traces from backend services, for a seamless, end-to-end view.
Rapid frontend issue resolution
Enable immediate visibility into frontend errors, user interactions, and performance bottlenecks, reducing debugging time and resolving faster.
Secure, privacy-first deployment
Get frontend observability without sending sensitive user data to a third-party, ensuring compliance, security, & full control over your data.
The only BYOC frontend
monitoring solution
Keep sensitive user data, such as page URLs and user IDs, safe and secured inside your four walls.
Remove all costs associated with streaming & storing data with third-party providers.
Ensure compliance with the stringiest data privacy rules and regulations.
Faster debugging
and issue resolution
Instantly identify user-facing issues across your entire stack.
Understand why these issues occur with insight on user behavior and the errors they faced.
Minimize the time to resolve frontend problems.
Real-time performance
insights and session replays
Real user sessions are automatically recorded and saved locally, enabling you to relive the experiences of your users.
Track critical web performance metrics like page load time and input delays across sessions.
Identify user-specific slowdowns such as browser or regional issues for proactive optimization.
Next-level user engagement
Identify UX pain points and bottlenecks.
Highlight problematic pages or steps where users frequently churn or stall.
Enable teams to correlate user experience with business outcomes.
Explore More
Log Management
Monitor, store, and analyze logs at any scale with a fixed cost, customizable pipelines, and centralized alerts.
Infrastructure Monitoring
Gain full visibility into your cloud performance, easily access all metrics in one place, and optimize efficiency.
APM
Achieve end-to-end visibility into application performance, instantly identify and resolve issues all with zero code changes.
Real User Monitoring FAQs
Everything you need to know about Real User Monitoring
How is groundcover’s real user monitoring different?
One of the biggest advantages of using groundcover for RUM is keeping sensitive user data in-house. Real User Monitoring data is often rich with user details - page URLs, user IDs or emails, behavior patterns, maybe even form inputs. SaaS monitoring tools require, by definition, that all that data gets sent to a third-party cloud. However, groundcover’s BYOC architecture means we run in your environment, so your RUM data - just like all other backend data such as logs, traces, and metrics - never leaves your infrastructure.
How does groundcover’s RUM work?
We built a custom JavaScript SDK specifically for capturing frontend data. You simply add it to your web app, and it will automatically instrument the app to collect all relevant events and metrics. Once collected in the browser, RUM data is sent to your groundcover BYOC backend where it flows into the existing observability data pipeline, feeding it into the same storage and analysis systems that already hold your logs, traces, and metrics.
How can frontend observability benefit your organization?
In short, adding frontend observability means you’re no longer flying blind on the client side. You have concrete data on what users see and do. This bridges the traditional gap between frontend developers, DevOps engineers, and SREs – everyone gets a shared view of the entire stack, client to server. When an incident occurs, you can now answer “was it the frontend or the backend?” with confidence and solve problems faster.
How much does groundcover RUM cost?
Real-User Monitoring requires a groundcover inCloud setup. It is therefore only available to our Enterprise customers. Check out our pricing page for more information.
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The first RUM solution that keeps all your user data 100% in-house
- groundcover’s BYOC architecture keeps all your data within your environment
- Easier to comply with data privacy regulations such as GDPR, DPA, and CCPA
- Eliminate costs related to streaming of frontend data to third-party providers
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